The Tinka Card

Now shopping and paying later with Tinka is easier than ever with the new Tinka card. Tinka is the leader in the Netherlands when it comes to pay-later services, with over 65 years of experience in the financial world. Tinka initially started as the financial department of Wehkamp and became an independent company in 2021. Our goal at Tinka is to become the most responsible and recommended pay-later provider in the Netherlands and beyond, ensuring that our customers feel financially empowered. Fashioncheque, a popular gift card focused on fashion, originated in the Netherlands in 2008 and can be redeemed at over 10,000 affiliated stores. With the Tinka card - powered by fashioncheque, you now have the opportunity to shop in-store and pay up to 14 days later at all these 10,000 participating stores. And best of all, there are no hidden costs or fine print to worry about.

With the Tinka card you can shop in all 10,000 stores that are affiliated with fashioncheque and pay up to 14 days later, without hidden costs or small print. Shop at stores such as Foot Locker, C&A, Omoda, Rituals and Hema.

You can find all affiliated fashioncheque stores at https://www.fashioncheque.com/nl-nl/winkels-2

You activate the card in 3 simple steps in the Tinka app, it only takes 90 seconds!

1. Log in with the e-mail address where you received the information e-mail;

2. Activate your card by scanning the barcode with your phone;

3. We calculate your personal shop limit (Tinka balance).

Now you can start shopping right away! Once at the checkout, all you have to do is scan the barcode or swipe your card and the purchase amount will automatically appear in the Tinka app under outstanding bills.

Be aware that you pay this bill within 14 days; without hidden costs or fine print of course. To keep our smart payment method safe and responsible, your Tinka card has a personal shop limit, your Tinka balance. In this way we ensure that you never shop if you can pay off.

Once you have activated your physical Tinka card, you can also use the digital Tinka card in your app. Your digital card works the same as the physical card. Make sure the store selects the fashioncheque option and then scan the barcode in the app.

Please note that some stores require you to swipe the card at checkout, so we recommend that you keep your physical card with you when shopping.

Don't have the app yet? Download it from the App Store or Google Play

You can pay your outstanding bills via the Tinka app or via the My Tinka web environment. You can easily pay via iDeal or online banking.

You can find your outstanding bills in the Tinka app.

You can easily apply for a Tinka card at tinka.nl or tinka.nl/tinka-card. We will then send you the card within a few days. The Tinka card is free, including delivery.

If you ever lose your Tinka card, don't worry. You block your Tinka card just as quickly as you have activated it in the Tinka app. In the Tinka app you can block the card under your personal account by clicking on the 'block card' button. The card will then be automatically blocked. After that the pass can no longer be used.

Unlike online purchases, store returns are subject to the policies of the respective store. If a store accepts your return and refunds you in the form of cash, gift card or voucher, it is still your responsibility to ensure that the outstanding invoice in the Tinka app is paid within 14 days.

No, you don't have to pay anything for the Tinka card. The only thing you pay for are your own purchases that you have made via the Tinka card. Of course within 14 days and without hidden costs or small print.

If your card doesn't work, try the following:

1. check whether you have completed all activation steps in the app

2. Check whether you have blocked the card in the Tinka app

3. check your personal shop limit in the Tinka app. (your Tinka balance)

Note: you can only have one activated Tinka card. If you already have an activated Tinka card and you want to activate the "Tinka card - powered by fashioncheque", please contact our Customer Service.

Please note that we do a credit check to determine your personal shop limit. If your credit is not sufficient, you unfortunately cannot use the Tinka card.

Your Tinka card also has a limit of €150 per shop scan or swipe. No problem; for purchases above €150 you can easily pay with cash, debit card, credit card or gift card.

If none of these steps work, please contact our friendly Dutch customer service. Check out https://www.tinka.nl/klantenservice for the best way to contact us.

Are you experiencing problems activating your Tinka card, or do you have other questions about using your card? Please contact our friendly Dutch customer service, see https://www.tinka.nl/klantenservice for the best way to contact us.